General Operational & Admin Support.

We handle the everyday admin that keeps your business moving. It’s the kind of work that rarely makes the delegation list but makes all the difference once it’s off your plate.

General Administration

• Inbox management and email sorting

• Calendar management

• Data entry and database management

• Schedule appointments, calls, and meetings

• Prepare meeting notes and follow-up actions

Customer & Client Support

• Responding to customer enquiries

• Following up quotes or enquiries

• Booking appointments and confirmations

• Preparing client welcome packs

• Managing customer feedback or testimonial requests

• Create quotes, invoices, and receipts in Xero or similar

• Follow up on overdue invoices or outstanding payments

• Track and record expenses

Organisation & Documentation

• File and digitise paperwork for easy retrieval

• Prepare reports, documents, and presentations

• Set up and maintain CRM records